Terms of Service

These Terms of Service ("Terms") govern your access to and use of the Signa App mobile application and related services (the "Service") operated by Signa App ("we", "us", "our"). By creating an account or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

1. The Service

Signa App is a workforce management tool for contractors. It provides time tracking, job-site geofencing, live activity, team messaging ("Signa App Talk"), notifications, and payroll export. Features available to you depend on your subscription plan and role.

2. Eligibility

You must be at least 16 years old to use the Service. By using it, you represent that you meet this requirement and that the information you provide is accurate.

3. Accounts & roles

• Admins create and control a company account, invite employees, and are responsible for the company's use of the Service and its subscription.
• Employees join a company using an invite code and use the Service to clock in/out, view their hours, and communicate with their team.
• You are responsible for keeping your login credentials secure and for all activity under your account. One email may be associated with one account.

4. Plans, trials & billing

• New companies receive a 7-day free trial, limited to up to 5 employees during the trial.
• A valid payment method is required to start the trial. Unless you cancel before it ends, your subscription begins automatically at the end of the trial.
• Crew is $29/month for up to 10 employees. Company is $29/month plus $6/month for each active employee beyond 10. Annual plans receive two months free.
• Billing is handled by Stripe and is based on your active employee count. Archived employees are not billed. You can cancel anytime; access continues until the end of the paid period.
• Except where required by law, fees already paid are non-refundable.
• If a payment fails, we provide a short grace period with reminders. After the grace period, premium features pause until payment is restored. Employees can still clock in/out and keep their history; admins keep access to historical data and exports.

5. Acceptable use

You agree not to: (a) use the Service for any unlawful purpose; (b) attempt to breach or circumvent security or billing; (c) reverse-engineer, copy, or resell the Service; (d) upload unlawful, harmful, or infringing content; or (e) harass or harm others. We may suspend or terminate accounts that violate these Terms.

6. Location & monitoring

The Service uses device location at clock-in to verify job-site presence, and records work activity that admins can view. By using the Service as an employee, you acknowledge this monitoring. Admins are responsible for complying with applicable employment and privacy laws in their jurisdiction.

7. Your content & data

You and your company own your data. You grant us a limited license to host and process it solely to operate the Service, as described in our Privacy Policy. You can export or delete your data from the app.

8. Intellectual property

The Service, including its software, design, and the Signa App name and logo, is owned by us and protected by law. These Terms do not grant you any rights to our trademarks or branding.

9. Third-party services

The Service relies on third parties (e.g. Google Firebase, Stripe, Apple). Your use may also be subject to their terms. We are not responsible for third-party services.

10. Disclaimers

The Service is provided "as is" and "as available" without warranties of any kind. We do not guarantee it will be uninterrupted, timely, secure, or error-free. Time and payroll data are tools to assist you — you are responsible for verifying records used for pay.

11. Limitation of liability

To the maximum extent permitted by law, Signa App will not be liable for indirect, incidental, special, or consequential damages, or for lost profits or data, arising from your use of the Service. Our total liability is limited to the amount you paid us in the 12 months before the claim.

12. Termination

You may stop using the Service and delete your account at any time. We may suspend or terminate access if you violate these Terms or to protect the Service.

13. Governing law

These Terms are governed by the laws of British Columbia, Canada, without regard to conflict of law rules. Disputes will be handled in the courts located in British Columbia.

14. Changes

We may update these Terms. Material changes are indicated by the "Last updated" date above. Continued use after changes means you accept the updated Terms.

15. Contact

Questions? Email thindakem@gmail.com.